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Tenants

At Countywide Properties we try to find you an ideal home, quickly and efficiently, and make moving house as pain free as possible. We understand that it can be a complicated and stressful situation so we ensure we’re never too busy to explain in plain English your obligations as a tenant.

• All our properties are fully inspected to ensure that they are well-presented and clean.

• There are no hidden fees or check out charges – all costs are clearly advised before applying for a Tenancy.

• We only use reputable and reliable contractors and provide an out of hours service.

• We will support you throughout your tenancy, not just when you move in and move out.

• All our staff are fully conversant with current legislation.

• We work hard to search for properties that will be suitable for your individual requirements.

Application forms

Download one of our Tenancy Application or Guarantor Application forms by clicking on the links below:

Tenancy Application FormGuarantor Application Form

Finding a property

Our up to date list of available properties can be found on our website and also on our Rightmove and Zoopla page. Register with us to receive a priority position! When we receive a new instruction from a landlord our first job is to contact existing applicants that have previously registered with us and can be found on our internal database – make sure you don’t miss out by registering with us online today.

Arranging a viewing

Once you have identified a property you like, please contact us by; Phone 01473 219810 Email: enquiries@countywideproperties.co.uk Alternatively contact us online We are committed to a quick response as we know that efficiency is crucial. We will do our best to accommodate you and arrange access so you can view the property at your earliest convenience. At this stage we will provide you with a copy of the EPC or alternatively you can search online via the EPC Register.

The application procedure

Once you have found a property that you would like to apply for you will be asked to fill in an application Form (which can be found above). You will also be asked to provide photographic identification i.e. Driving Licence, Passport, ID card etc. You will also be required to provide us with a proof of address (bank statement, utility bill etc) which is dated in the last 30 days. In order to reserve the property an application fee is charged of £300 inc VAT (this covers up to 2 persons referencing costs and admin charges). Until the application fee is paid Countywide Properties is unable to reserve the accommodation, and the property will continue to be marketed. If a guarantor is required then an extra fee of £72 plus VAT is required for this.

Providing a guarantor

Where the tenant is a student or not currently in full time employment, the tenant can have a Financial Guarantor to agree to underwrite any rent, utility bills, breakages, and liabilities. A guarantor might be required in the event the tenant has been in employment for less than 12 months. Normally the Financial Guarantor would be the parents or relative; sometimes an employer; the only requirement being that they must be a property owner be over 18 years of age and have proof of sufficient income or savings to support your application. The guarantor will be responsible for paying for any monies outstanding as a result of the tenancy.

The contract

At this stage the following information is agreed with the landlord: –

  • The date of the commencement of the tenancy
  • The duration of the tenancy i.e. 6 or 12 months
  • Additional fixtures and fittings in the property if required
  • Any other questions you may have relating to the tenancy

You will then sign an Assured Shorthold Tenancy Agreement (usually for 6 months, sometimes the landlord will offer 12 months), once you have entered into a Tenancy Agreement you are legally bound to the contract until the end of the Tenancy Agreement. Therefore at this stage you must be very sure that you want to proceed with the property and that you have read the contract very carefully. Joint tenancies can be agreed from the outset of the tenancy. Each tenant is then responsible jointly and individually for meeting the terms of the tenancy in full including paying the rent. Therefore if one joint tenant leaves the property before the end of the tenancy without your agreement and you cannot recover the rent due from him, the remaining tenant will be responsible for paying the full rent. As a tenant, if you wish to terminate your tenancy before the expiry of the contract, you have the two following options:

  • Continue to pay the rent until the end of the tenancy.
  • Request the landlord’s permission for us to remarket the property (landlord has the right to refuse this option). If agreed you will be liable for the rent until a new, suitable tenant is found and put in place.

At this stage you will also be provided with a copy of the EPC, Gas Safety Certificate (where applicable), the Department for Communities & Local Government How to rent booklet and the TDS What is the Tenancy Deposit Scheme.

Deposit and first month’s rent

The tenant will be asked to provide one month’s rent in advance upon signing the contract. Following this the rent will be due on the same date every month for the duration of the tenancy. You will be given a standing order form to complete and take to your bank with our account details. A deposit is also required before taking occupation; this is usually one month’s rent, however some landlords can ask for a larger deposit if they so wish. Countywide Properties hold all our managed property deposits in a deposit account and registered with the TDS (Tenancy Deposit Scheme) The Dispute Service; however if the property is ‘let only’ the landlord will hold the deposit separately in an approved scheme. The deposit is held to cover any breakages, damage, or other household liabilities. The deposit cannot be used by the tenant to cover rent. The deposit and rent should be paid in cleared funds i.e. Bankers draft or cash. Tenants will not be able to move into the property without cleared funds. The deposit will be returned back to the tenant at the end of the Tenancy Agreement after Countywide Properties have inspected the property, provided the property is returned in the same condition as it was taken (allowing for general wear and tear). The property is checked against the inventory that was drawn up (and signed) at the beginning of the tenancy; we will check the property in the presence of the tenant and asses any damages and deductions which may be due.

Countywide Properties Tenant Fees

 Click on the heading above for all our Tenant Fees.